Contact information
📞 Contact Us – CozyPaws
We’d love to hear from you! Whether you have a question, need help with an order, or just want to say hello 🐾
📧 Email Support
Email: divyadixit2007@gmail.com
⏱ Response Time: 24–48 hours (Monday to Friday)
📦 Order-Related Queries
For faster support, please include the following details in your email:
- Order number
- Product name
- Clear description of your issue
- Photos (if item is damaged or defective)
📝 Email Subject Guidelines
To help us assist you quickly, please use the correct subject line:
-
Return Request:
RETURN REQUEST – [Your Order Number] -
Refund Query:
REFUND – [Your Order Number] -
General Questions:
QUESTION – CozyPaws
🕒 Working Hours
Our support team operates Monday to Friday.
We aim to respond to all emails within 24–48 hours, excluding weekends and public holidays.
❤️ Thank You
Thank you for choosing CozyPaws. We truly appreciate your trust and are always here to help you and your furry friend 🐶🐱